Frequently asked questions

Where do we start?

Every project starts with a discovery call. We take 30 minutes to go over your project and help you figure out the best, most creative solution. At the very least, we'll give you some great advice.

After our initial call, we'll either get you a project proposal right away or reach out with a little questionnaire that will help us budget your project.

How do I figure out how much a project will cost? 

Our pricing depends on the scope of the project and the value it creates. While we'd love to have blanket pricing across all our work, every client is unique with different needs.

To get a ballpark for your budget, our base hourly pricing at $120/hr.

What are the payment terms for a typical contract? 

Our standard payment terms are 25% Deposit / 75% due at project completion.

Who will be working on our project? 

All projects are managed under the creative direction of Ian McAllister. We work with a network of talented individuals around the globe depending on the skills required to make your project the best it can be. We strongly believe that the future of work is decentralized.

After our website launches we want to implement an ongoing long-term SEO strategy, can you help?

Yes, absolutely. We applaud you for reading this question. A website launch is the start of a long journey of growth and challenges that we are happy to help you along. Think of us as your digital sherpas

Can you provide training on how to update and edit our new website? 

Yes, we'd rather give you a fishing pole than fish. We can train any member of your staff to update the sites we create as well as build out and admin portal should you want to limit or monitor what your employees can change and update.

How long do projects usually take?

Most design & development projects take between 1-3 months. This will heavily depend on the scope of work and how many original concepts and revisions you would like to see.

What if I’m unsure about a design or strategy?

If you aren’t sure about the design or the strategy we have implemented, then let us know. We’ll always be here to talk through why we designed something a particular way or why your strategy is the way it is. We want you to feel confident and excited about your project. If something doesn’t feel right about it, then we’ll work together to find a solution that works.

We want to keep our logo and most branding assets the same, but we need to improve our brand and modernize it for the website - can you help us revamp our brand without reinventing the wheel?

Yes, we’re comfortable working within certain brand guidelines and utilizing your current logo & brand ID and are happy to give recommendations for improvements without completely redesigning  your brand ID.

Request a Proposal

Have a new project in mind? Schedule a 30 minute discovery call and I will at the very least give you some great advice.

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Contact Us

5150 E. Pacific Coast Hwy, Suite 200
Long Beach, CA 90804